Returns

Returns are accepted only if:

• The product received is damaged.
• The wrong product was delivered.
• The product is defective upon delivery.

Customers should notify us within 48 hours of receiving the order with photos or videos.

Non-Returnable Items

For hygiene and safety reasons, opened or used skincare products cannot be returned unless they are damaged or defective.

Refunds

• Approved refunds will be processed within 5–7 business days.
• Refunds will be credited to the original payment method.

Order Cancellation

Orders can be cancelled before dispatch. Once shipped, cancellations are not possible.